When choosing a Property Management company, it is important to know what fees you can expect to have to pay, and what you get for your money. Our tenant fees are all inclusive of VAT and are all permitted payments under the ‘Tenant Fees Act 2019’.

The ‘Tenant Fees Act 2019’, which came into force in June 2019, prohibits landlords and management agents from charging any tenant fees other than those permitted by the Act. Below you will find details of our fees to tenants or properties that we manage.

Item
Chargeable amount
Rent
As per current terms of lease
Refundable deposit
5 weeks’ rent
Change of tenancy at tenant’s request
£50
Early termination payments at tenant’s request
Full outstanding rent owed for the time remaining
Late payment of rent fees
4% of the outstanding amount over the time it remains unpaid
Lost key fee
Charged at cost of replacement
Lost security device
Charged at cost of replacement

Should you have any questions about our tenant fees, you can contact us at the following address, or by completing the enquiry form at the bottom of the page.

Legal Name of Business: Anderson Wilde and Harris Ltd
Trading as: Anderson Wilde and Harris Ltd
Registered office address of business: 12 Dorrington Street, London, EC1N 7TB
Company registration number: 3091723
Place of registration: England

Protection Scheme Membership Details

As a registered property management firm, we are registered under the RICS Client Money Protection Scheme. This schemes offers a ‘last resort’ level of protection in cases where a RICS registered firm cannot repay a client’s money.

    Contact

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    RICS Client Money Protection Scheme

    Find out more about the RICS CMP scheme.

    RICS Client Money Protection Scheme Certificate

    View our RICS CMP Scheme Certificate.

    In the event that you have a complaint related to our tenant fees that you do not feel is being resolved through communication with us, we are members of the redress scheme provided by The Property Ombudsman. You can find their contact details below.

    The Property Ombudsman
    Telephone: 01722 333 306
    Email: admin@tpos.co.uk
    Website: www.tpos.co.uk

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    Bloomsbury Plaza Residents Association

    It has been a great pleasure to work with you since AWH commenced the management. We have all been much impressed by AWH.

    It has been a great pleasure to work with you since AWH commenced the management. We have all been much impressed by AWH.

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    Hanover Gate Mansions

    Thank you for doing such a great job of managing the properties. Before you took over we always noticed that there seemed to be an unnecessary amount of gardening being done - at an excessive cost per year. We're pleased to see that the front garden looks just as nice but you've significantly cut the costs.


    Removing the fire escapes, as well as improving safety will be a significant improvement to the light quality in the flats below, and will reduce the damage to the windows below.


    - Lessee at Hanover Gate Mansions

    Thank you for doing such a great job of managing the properties. Before you took over we always noticed that there seemed to be an unnecessary amount of gardening being done - at an excessive cost per year. We're pleased to see that the front garden looks just as nice but you've significantly cut the costs.


    Removing the fire escapes, as well as improving safety will be a significant improvement to the light quality in the flats below, and will reduce the damage to the windows below.


    - Lessee at Hanover Gate Mansions

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    Climpson & Co. Limited

    What can I say but you're doing a fantastic Job and we appreciate all you're doing for us.

    What can I say but you're doing a fantastic Job and we appreciate all you're doing for us.

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    Graham Properties

    I would like to take this opportunity to comment that having dealt with multiple managing agents over the years, it was a breath of fresh air to deal with your company who sent everything across very precisely and efficiently and made the whole process extremely straight forward and easy, I very much appreciate it.

    I would like to take this opportunity to comment that having dealt with multiple managing agents over the years, it was a breath of fresh air to deal with your company who sent everything across very precisely and efficiently and made the whole process extremely straight forward and easy, I very much appreciate it.

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    Chancellor Court N3

    Moving the managing agents of our block of flats to Clive Greenwood and his team at Anderson Wilde & Harris, has proved a breath of fresh air. They have grasped the various inherited nuances that came with the block. They are swift to respond to every request or incident be they current, or future planned upgrade issues. The latter fully supported by an excellent AWH Building Projects Management team. They answer their telephones without having to go through time consuming switchboards, and reply almost instantly to messages and emails. Rapid communication and good advice has been the key for us and we are always felt to be important. What more should one wish for?

    Moving the managing agents of our block of flats to Clive Greenwood and his team at Anderson Wilde & Harris, has proved a breath of fresh air. They have grasped the various inherited nuances that came with the block. They are swift to respond to every request or incident be they current, or future planned upgrade issues. The latter fully supported by an excellent AWH Building Projects Management team. They answer their telephones without having to go through time consuming switchboards, and reply almost instantly to messages and emails. Rapid communication and good advice has been the key for us and we are always felt to be important. What more should one wish for?

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